Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. V Anandkumar; Subhasish Biswas

By: Anandkumar, VContributor(s): Biswas, SubhasishMaterial type: TextTextPublication details: SAGE, 2008ISBN: 9789352800940Subject(s): Business and ManagementOnline resources: Click here to access online
Contents:
Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors.
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Item type Current library Call number Status Date due Barcode Item holds
e-Books e-Books Central Library, Sikkim University
Not for loan E-1764
Total holds: 0

Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors.

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