Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. (Record no. 200540)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00481nam a2200133Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789352800940 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Department of Business and Management |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Anandkumar, V |
| 245 #0 - TITLE STATEMENT | |
| Title | Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. |
| Statement of responsibility, etc. | V Anandkumar; Subhasish Biswas |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | SAGE, |
| Date of publication, distribution, etc. | 2008. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors. |
| 650 ## - SUBJECT | |
| Keyword | Business and Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Biswas, Subhasish |
| 856 ## - ONLINE RESOURCES | |
| url | https://evidya.sagepub.in/library/business-process-outsourcing?bookId=3083&siteName=evidya |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | e-Books |
| Home library | Current library | Accession number | Koha item type |
|---|---|---|---|
| Central Library, Sikkim University | Central Library, Sikkim University | E-1764 | e-Books |