Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony.
Anandkumar, V
Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. V Anandkumar; Subhasish Biswas - SAGE, 2008.
Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors.
9789352800940
Business and Management
Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. V Anandkumar; Subhasish Biswas - SAGE, 2008.
Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors.
9789352800940
Business and Management