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Human communication/ Burgoon,Michael

Material type: Text

TextPublication details: London: Sage publications, 1994Edition: 3rd.edDescription: 376ISBN: 9780803950771DDC classification: 302.2

Contents:

Part I. The Variables in Communication Process -- 1. An introduction to human communication -- 2. Source variables -- Credibility -- Power as a perceived attribute -- 3. Receiver variables -- Psychological characteristics of a receiver -- Variations in receiver listening ability -- 4. Variables inhibiting effective communication -- The scientific view of language -- The nature of language -- 5. Nonverbal communication by Judee K. Burgoon and Laura K. Guerrero -- Functions of nonverbal communication -- Part II. Comments on the Functions of Human Communication -- 6. Persuasion: approaches to gaining compliance -- Defining the persuasion process -- Approaches to persuasion -- Learning theories -- 7. Persuasion: applications and message strategies -- The components of a persuasive message -- Selecting message appeals that are persuasive -- Making strategic decisions about what to include in a persuasive message -- 8. Decision making -- Group problem solving and decision making -- 9. Relational communication -- Interpersonal orientations -- Factors that promote the establishment of social relationships -- Power and status as determinants of social relationships -- Relationships in decay -- 10. Communication and conflict -- Types of conflict -- Intergroup conflict patterns -- Strategies for managing conflict.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
General Books	Central Library, Sikkim University General Book Section	302.2 BUR/H (Browse shelf(Opens below))	Available		P32958

Total holds: 0

Part I. The Variables in Communication Process --
1. An introduction to human communication --
2. Source variables --
Credibility --
Power as a perceived attribute --
3. Receiver variables --
Psychological characteristics of a receiver --
Variations in receiver listening ability --
4. Variables inhibiting effective communication --
The scientific view of language --
The nature of language --
5. Nonverbal communication by Judee K. Burgoon and Laura K. Guerrero --
Functions of nonverbal communication --
Part II. Comments on the Functions of Human Communication --
6. Persuasion: approaches to gaining compliance --
Defining the persuasion process --
Approaches to persuasion --
Learning theories --
7. Persuasion: applications and message strategies --
The components of a persuasive message --
Selecting message appeals that are persuasive --
Making strategic decisions about what to include in a persuasive message --
8. Decision making --
Group problem solving and decision making --
9. Relational communication --
Interpersonal orientations --
Factors that promote the establishment of social relationships --
Power and status as determinants of social relationships --
Relationships in decay --
10. Communication and conflict --
Types of conflict --
Intergroup conflict patterns --
Strategies for managing conflict.

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