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Administration and management in criminal justice: a service quality approach / Allen, Jennifer M.

By: Allen, Jennifer MMaterial type: Text

TextPublication details: Los angeles: Sage, 2010Description: 527 pISBN: 9781412950817DDC classification: 364.068

Contents:

Introduction to Managing and Administering a Criminal Justice Organization CHAPTER TWO: Open and Closed Systems CHAPTER THREE: Service Quality Approach CHAPTER FOUR: Environmental Pressures CHAPTER FIVE: Power, Conflict, and Ethical Issues CHAPTER SIX: Motivational Theories CHAPTER SEVEN: Leadership Theories CHAPTER EIGHT: Communication CHAPTER NINE: Policing Administration CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers CHAPTER ELEVEN: Courts and Juvenile Justice CHAPTER TWELVE: Probation and Parole CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
General Books	Central Library, Sikkim University General Book Section	364.068 ALL/A (Browse shelf(Opens below))	Available		P27941

Total holds: 0

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Previous	364.01 TIB/C Criminological theory: A text reader/	364.01595 LEI/C Crime modeling and mapping using Geospatial technology/	364.068 ALL/A Administration and management in criminal justice: a service quality approach/	364.068 ALL/A Administration and management in criminal justice: a service quality approach /	364.072 BAC/F Fundamentals of research in criminology and criminal justice/	364.072 COP/A Advancing Qualitative Methods in Criminology and Criminal Justice/	364.072 DAV/D Doing criminological research/	Next

Introduction to Managing and Administering a Criminal Justice Organization
CHAPTER TWO: Open and Closed Systems
CHAPTER THREE: Service Quality Approach
CHAPTER FOUR: Environmental Pressures
CHAPTER FIVE: Power, Conflict, and Ethical Issues
CHAPTER SIX: Motivational Theories
CHAPTER SEVEN: Leadership Theories
CHAPTER EIGHT: Communication
CHAPTER NINE: Policing Administration
CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers
CHAPTER ELEVEN: Courts and Juvenile Justice
CHAPTER TWELVE: Probation and Parole
CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality

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