Administration and management in criminal justice: a service quality approach / (Record no. 172961)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00389nam a2200133Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781412950817 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | CUS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 364.068 |
| Item number | ALL/A |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Allen, Jennifer M |
| 245 #0 - TITLE STATEMENT | |
| Title | Administration and management in criminal justice: a service quality approach / |
| Statement of responsibility, etc. | Allen, Jennifer M. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Los angeles: |
| Name of publisher, distributor, etc. | Sage, |
| Date of publication, distribution, etc. | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 527 p. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Introduction to Managing and Administering a Criminal Justice Organization <br/>CHAPTER TWO: Open and Closed Systems<br/> CHAPTER THREE: Service Quality Approach <br/>CHAPTER FOUR: Environmental Pressures<br/> CHAPTER FIVE: Power, Conflict, and Ethical Issues <br/>CHAPTER SIX: Motivational Theories <br/>CHAPTER SEVEN: Leadership Theories<br/> CHAPTER EIGHT: Communication <br/>CHAPTER NINE: Policing Administration <br/>CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers <br/>CHAPTER ELEVEN: Courts and Juvenile Justice <br/>CHAPTER TWELVE: Probation and Parole <br/>CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Accession number | Date last seen | Date last checked out | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library, Sikkim University | Central Library, Sikkim University | General Book Section | 29/08/2016 | 364.068 ALL/A | P27941 | 10/07/2018 | 10/07/2018 | General Books |