Administration and management in criminal justice: a service quality approach /
Allen, Jennifer M
Administration and management in criminal justice: a service quality approach / Allen, Jennifer M. - Los angeles: Sage, 2010. - 527 p.
Introduction to Managing and Administering a Criminal Justice Organization
CHAPTER TWO: Open and Closed Systems
CHAPTER THREE: Service Quality Approach
CHAPTER FOUR: Environmental Pressures
CHAPTER FIVE: Power, Conflict, and Ethical Issues
CHAPTER SIX: Motivational Theories
CHAPTER SEVEN: Leadership Theories
CHAPTER EIGHT: Communication
CHAPTER NINE: Policing Administration
CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers
CHAPTER ELEVEN: Courts and Juvenile Justice
CHAPTER TWELVE: Probation and Parole
CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality
9781412950817
364.068 / ALL/A
Administration and management in criminal justice: a service quality approach / Allen, Jennifer M. - Los angeles: Sage, 2010. - 527 p.
Introduction to Managing and Administering a Criminal Justice Organization
CHAPTER TWO: Open and Closed Systems
CHAPTER THREE: Service Quality Approach
CHAPTER FOUR: Environmental Pressures
CHAPTER FIVE: Power, Conflict, and Ethical Issues
CHAPTER SIX: Motivational Theories
CHAPTER SEVEN: Leadership Theories
CHAPTER EIGHT: Communication
CHAPTER NINE: Policing Administration
CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers
CHAPTER ELEVEN: Courts and Juvenile Justice
CHAPTER TWELVE: Probation and Parole
CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality
9781412950817
364.068 / ALL/A