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Building quality management systems: selecting the right methods and tools/ Luis Rocha-Lona, Jose Arturo Garza-Reyes and Vikas Kumar

by Lona,Luis Rocha | Lona,Luis Rocha | Reyes,Jose Arturo Garza | Kumar,Vikas.

Material type: Text Text Publication details: New York: CRC Press, 2013Availability: Items available for loan: Central Library, Sikkim University (1) Call number: 658.4013 LON/B.

The new bureaucracy : quality assurance and its critics / Max Travers.

by Travers, Max.

Material type: Text Text Publication details: Bristol : Policy, 2007Availability: Items available for loan: Central Library, Sikkim University (1) Call number: 352.357 TRA/N.

Lessons in Six sigma: 72 must-know truths for managers/ Debashis Sarkar.

by Sarkar, Debashis.

Material type: Text Text Publication details: New Delhi : SAGE Publications, 2004Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

Total quality management in education/ Marmar Mukhopadhyay

by Mukhopadhyay, Marmar.

Material type: Text Text Publication details: New Delhi: SAGE, 2005Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

Managing quality : an essential guide and resource gateway / [edited by] Barrie G. Dale, David Bamford, and Ton van der Wiele.

by Dale, B. G [editor.] | Bamford, David R [editor.] | Wiele, Anthony van der [editor.].

Material type: Text Text Publication details: Sixth edition. ; Chichester, West Sussex, United Kingdom : John Wiley & Sons, Inc., 2016Online access: Wiley Online Library Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

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