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The Tao of Loyalty: Winning with Employees/ Ajit Rao

by Rao, Ajit.

Material type: Text Text Publication details: New Delhi: Sage, 2006Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

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The little book of big customer satisfaction measurement/ Ajit Rao and Subhash Chandra

by Rao, Ajit | Chandra, Subhash.

Material type: Text Text Publication details: New Delhi: SAGE, 2012Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

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