Communication skills for health and social care/ Bernard Moss.

By: Moss, BernardMaterial type: TextTextPublication details: Thousand Oaks, CA : Sage Publications, 2007Description: x, 212 p. 25 cmISBN: 9781412922852 (pbk.); 9781412922845 (hardcover)Subject(s): Communication in social work | Communication in medicine | Allied health personnel and patientDDC classification: 302.2
Contents:
Acceptance -- Active listening -- Adult learning -- Advising -- Advocacy -- Anti-discriminatory practice -- Assessment -- Barrier gestures -- Breaking bad news -- Chairing meetings -- Challenging -- Clarifying -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Ecomaps -- Empathy -- Empowerment, resilience, and a strengths perspective -- Endings -- Establishing a professional relationship -- Feedback-giving and receiving -- Genograms -- Getting unstuck -- Information technology (IT) -- Interpreters -- Interviewing -- Learning difficulties -- Loss -- Mediation skills -- Non-verbal communication -- Paraphrasing -- Partnership working -- Reflective practice -- Religion -- Report writing -- Resilience -- Spirituality -- Strenghts perspective -- Summarising -- Supervision -- Talks and presentations -- Telephone Skills -- Time management -- Transference -- Whistle blowing -- 'Wicked' skills -- Wrong messages.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
General Books General Books Central Library, Sikkim University
General Book Section
302.2 MOS/C (Browse shelf(Opens below)) Checked out 04/02/2021 P18215
Total holds: 0

Includes bibliographical references and index.

Acceptance --
Active listening --
Adult learning --
Advising --
Advocacy --
Anti-discriminatory practice --
Assessment --
Barrier gestures --
Breaking bad news --
Chairing meetings --
Challenging --
Clarifying --
Confidentiality --
Conflict management --
Counselling --
Court room skills --
Ecomaps --
Empathy --
Empowerment, resilience, and a strengths perspective --
Endings --
Establishing a professional relationship --
Feedback-giving and receiving --
Genograms --
Getting unstuck --
Information technology (IT) --
Interpreters --
Interviewing --
Learning difficulties --
Loss --
Mediation skills --
Non-verbal communication --
Paraphrasing --
Partnership working --
Reflective practice --
Religion --
Report writing --
Resilience --
Spirituality --
Strenghts perspective --
Summarising --
Supervision --
Talks and presentations --
Telephone Skills --
Time management --
Transference --
Whistle blowing --
'Wicked' skills --
Wrong messages.

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