Normal view MARC view ISBD view

Moss, Bernard,

Communication skills for health and social care/ Bernard Moss. - Thousand Oaks, CA : Sage Publications, 2007. - x, 212 p. 25 cm.

Includes bibliographical references and index.

Acceptance --
Active listening --
Adult learning --
Advising --
Advocacy --
Anti-discriminatory practice --
Assessment --
Barrier gestures --
Breaking bad news --
Chairing meetings --
Challenging --
Clarifying --
Confidentiality --
Conflict management --
Counselling --
Court room skills --
Ecomaps --
Empathy --
Empowerment, resilience, and a strengths perspective --
Endings --
Establishing a professional relationship --
Feedback-giving and receiving --
Genograms --
Getting unstuck --
Information technology (IT) --
Interpreters --
Interviewing --
Learning difficulties --
Loss --
Mediation skills --
Non-verbal communication --
Paraphrasing --
Partnership working --
Reflective practice --
Religion --
Report writing --
Resilience --
Spirituality --
Strenghts perspective --
Summarising --
Supervision --
Talks and presentations --
Telephone Skills --
Time management --
Transference --
Whistle blowing --
'Wicked' skills --
Wrong messages.

ISBN: 9781412922852 (pbk.) 9781412922845 (hardcover)

Subjects--Topical Terms:
Communication in social work.
Communication in medicine.
Allied health personnel and patient.

Dewey Class. No.: 302.2 / MOS/C