Services Marketing/ (Record no. 192954)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00288nam a2200121Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789332511552 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Management |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rao |
| 245 #0 - TITLE STATEMENT | |
| Title | Services Marketing/ |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Pearson, |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part 1 Basic concept: The Service Value Chain<br/>Part 2 Primary value processes: Managinginteractions and relationships<br/>Part 3 Secondary value processes: Creating service value<br/>Part 4 Secondary value processes: Managing service resources for value<br/>Part 5 The external and internal environment of value-oriented services marketing<br/><br/> |
| 856 ## - ONLINE RESOURCES | |
| url | http://lib.myilibrary.com?id=60106 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | e-Books |
| Home library | Current library | Accession number | Koha item type |
|---|---|---|---|
| Central Library, Sikkim University | Central Library, Sikkim University | E-793 | e-Books |