| 000 | 00481nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c200540 _d200540 |
||
| 020 | _a9789352800940 | ||
| 040 | _cDepartment of Business and Management | ||
| 100 | _aAnandkumar, V | ||
| 245 | 0 |
_aBusiness Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony. _cV Anandkumar; Subhasish Biswas |
|
| 260 |
_bSAGE, _c2008. |
||
| 505 | _aCover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors. | ||
| 650 | _aBusiness and Management | ||
| 700 | _aBiswas, Subhasish | ||
| 856 | _uhttps://evidya.sagepub.in/library/business-process-outsourcing?bookId=3083&siteName=evidya | ||
| 942 | _cEBK | ||