000 a
999 _c194038
_d194038
020 _a9780199458844
040 _cCUS
082 _a647.94068
_bDEV/S
100 _aDevendra, Amitabh
245 _aSoft skills for hospitality/
_cAmitabh Devendra
260 _aNew Delhi:
_bOUP,
_c2015.
300 _axviii, 340 p.
_bpaperback
505 _a1. Overview of soft skills for hospitality 2. Self-management skills 3.Communication skills 4. Problem-solving and critical thinking 5. Negotiating skills and conflict resolution 6.Leadership Skills
942 _cWB16