000			01156cam a2200325 a 4500
999			_c193350 _d193350
020			_a9781861349286 (hbk.)
040			_cCUS
082	0	4	_a352.357 _bTRA/N
100	1		_aTravers, Max.
245	1	4	_aThe new bureaucracy : quality assurance and its critics / _cMax Travers.
260			_aBristol : _bPolicy, _c2007.
300			_avi, 202 p. ; _c25 cm.
504			_aIncludes bibliographical references and index.
505			_aIntroduction Quality assurance as a new occupation Professionals and quality Audit and inspection Organisations and accountability The problem of red tape; Critical responses Conclusion: learning to live with regulation.
650		0	_aTotal quality management in government.
650		0	_aPublic administration _xQuality control.
650		0	_aOrganizational change.
942			_cWB16