000 00386nam a2200121Ia 4500
999 _c192928
_d192928
020 _a9781292033952
040 _cManagement
100 _aRobbins;Hunsaker
245 0 _aTraining in Interpersonal Skills: Pearson New International Edition : TIPS for Managing People at Work/
260 _bPearson,
505 _a1. Skills: An Introduction 2. Self-Awareness: A Point of Departure 3. Self-Management: Clarifying Values, Setting Goals, and Planning 4. Applying Emotional Intelligence 5. Sending Interpersonal Messages 6. Listening and Reading Nonverbal Messages 7. Providing Feedback 8. Communicating Across Cultures 9. Setting Goals for Others 10. Coaching, Counseling, and Mentoring 11. Empowering People Through Delegation 12. Politicking 13. Applying Leadership Style 14. Managing Change 15. Facilitating Teamwork 16. Valuing Diversity 17. Ethical Decision Making 18. Creative Problem Solving 19. Resolving Conflicts 20. Persuading 21. Negotiating
856 _uhttp://lib.myilibrary.com?id=526944
942 _cEBK