| 000 | 00397nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c186858 _d186858 |
||
| 020 | _a9780415641753 | ||
| 040 | _cCUS | ||
| 082 |
_a658.533 _bJES/b |
||
| 100 | _aJeston,John | ||
| 245 | 0 |
_aBusiness process management : practical guidelines to successful implementations/ _cJohn Jeston and Johan Nelis |
|
| 250 | _a3 rd ed. | ||
| 260 |
_aNew York: _bRoutledge, _c2013. |
||
| 505 | _aPart I: Frequently asked questions Part II: BPM - how do you do it? Part III: Case Studies and BPM Maturity Part IV: Appendices | ||
| 650 | _aReengineering (Management) | ||
| 700 | _aJeston,John | ||
| 942 | _cWB16 | ||