000 00790nam a2200133Ia 4500
999 _c176119
_d176119
020 _a0198060017
040 _cCUS
082 _a338.4791
_bROD/T
245 0 _aTourism Operations and Management/
_cRoday,Sunetra
260 _aNew Delhi:
_bOxford University Press,
_c2009.
300 _a502
505 _a 1. Introduction to travel and tourism industry ; 2. History of travel and tourism ; 3. Types of tourism ; 4. Tourism infrastructure ; 5. Tourist transport ; 6. Tourism organizations ; 7. Travel agent and tour operator ; 8. Travel formalities and regulations ; 9. Airline geography ; 10. Itinerary planning ; 11. Tourism product ; 12. Tourism marketing ; 13. Customer service skills ; 14. Tourism impact ; 15. Attraction planning and development ; 16. Emerging trends
942 _cAC8
_015