| 000 | 00389nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c172961 _d172961 |
||
| 020 | _a9781412950817 | ||
| 040 | _cCUS | ||
| 082 |
_a364.068 _bALL/A |
||
| 100 | _aAllen, Jennifer M | ||
| 245 | 0 |
_aAdministration and management in criminal justice: a service quality approach / _cAllen, Jennifer M. |
|
| 260 |
_aLos angeles: _bSage, _c2010. |
||
| 300 | _a527 p. | ||
| 505 | _a Introduction to Managing and Administering a Criminal Justice Organization CHAPTER TWO: Open and Closed Systems CHAPTER THREE: Service Quality Approach CHAPTER FOUR: Environmental Pressures CHAPTER FIVE: Power, Conflict, and Ethical Issues CHAPTER SIX: Motivational Theories CHAPTER SEVEN: Leadership Theories CHAPTER EIGHT: Communication CHAPTER NINE: Policing Administration CHAPTER TEN: Corrections - Prisons, Jails, Detention Centers CHAPTER ELEVEN: Courts and Juvenile Justice CHAPTER TWELVE: Probation and Parole CHAPTER THIRTEEN: Security Management CHAPTER FOURTEEN: Measuring Organizational Effectiveness in Service Quality | ||
| 942 | _cWB16 | ||