000 | 01131cam a2200289 a 4500 | ||
---|---|---|---|
999 |
_c163305 _d163305 |
||
020 | _a9781412922852 (pbk.) | ||
020 | _a9781412922845 (hardcover) | ||
040 | _cCUS | ||
082 | 0 | 0 |
_a302.2 _bMOS/C |
100 | 1 | _aMoss, Bernard, | |
245 | 1 | 0 |
_aCommunication skills for health and social care/ _cBernard Moss. |
260 |
_aThousand Oaks, CA : _bSage Publications, _c2007. |
||
300 |
_ax, 212 p. _c25 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | _aAcceptance -- Active listening -- Adult learning -- Advising -- Advocacy -- Anti-discriminatory practice -- Assessment -- Barrier gestures -- Breaking bad news -- Chairing meetings -- Challenging -- Clarifying -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Ecomaps -- Empathy -- Empowerment, resilience, and a strengths perspective -- Endings -- Establishing a professional relationship -- Feedback-giving and receiving -- Genograms -- Getting unstuck -- Information technology (IT) -- Interpreters -- Interviewing -- Learning difficulties -- Loss -- Mediation skills -- Non-verbal communication -- Paraphrasing -- Partnership working -- Reflective practice -- Religion -- Report writing -- Resilience -- Spirituality -- Strenghts perspective -- Summarising -- Supervision -- Talks and presentations -- Telephone Skills -- Time management -- Transference -- Whistle blowing -- 'Wicked' skills -- Wrong messages. | ||
650 | 0 | _aCommunication in social work. | |
650 | 0 | _aCommunication in medicine. | |
650 | 0 | _aAllied health personnel and patient. | |
942 |
_cWB16 _01 |