000 | 01928cam a2200301 a 4500 | ||
---|---|---|---|
999 |
_c163154 _d163154 |
||
020 | _a9781412950817 (pbk.) | ||
020 | _a1412950813 (pbk.) | ||
040 | _cCUS | ||
082 | 0 | 0 |
_a364.068 _b ALL/A |
100 | 1 | _aAllen,Jennifer M. | |
245 | 1 | 0 |
_aAdministration and management in criminal justice: a service quality approach/ _cJennifer M. Allen, Rajeev Sawhney. |
260 |
_aLos Angeles : _bSage, _cc2010. |
||
300 |
_axvii, 529 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aDefining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality. | |
650 | 0 | _aCriminal justice, Administration of. | |
650 | 0 | _aLeadership. | |
650 | 0 | _aPolice administration. | |
942 | _cWB16 |