| 000 | 00339nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c162475 _d162475 |
||
| 020 | _a9781412927161 | ||
| 040 | _cCUS | ||
| 082 |
_a658 _bWHA/P |
||
| 100 | _aWhalen, D Joel | ||
| 245 | 4 |
_aThe professional communication toolkit/ _cD Joel Whalen and Tina M Ricca |
|
| 260 |
_aUSA: _bSage, _c2007. |
||
| 300 | _a284 p. | ||
| 505 | _a Effective communication: it's not about you -- Message strategies what to speak & what to write: attitude is 90% of speaking -- The power and limitations of speaking -- -- When you're afraid to communicate: understanding anxiety and fear -- Managing communication anxiety: action steps you can take -- Making people believe you: persuasive communication -- Message packaging strategies for formatting presentations: how you say it -- Message delivery performing the presentation -- Writing e-mails and memos with high communication factor -- Communicating with tables, graphs & charts: your visual toolbox -- Maximum powerpoin | ||
| 700 | _aRicca, Tina M | ||
| 942 | _cWB16 | ||