000 | 01251cam a2200253 i 4500 | ||
---|---|---|---|
020 | _a9780415659130 (hardback) | ||
040 | _cCUS | ||
082 | 0 | 0 |
_a381 _bAND/C |
100 | 1 |
_aStevens, Andrew J. R. _920465 |
|
245 | 1 | 0 |
_aCall centers and the global division of labor : a political economy of post-industrial employment and union organizing / _cAndrew J.R. Stevens. |
260 |
_aNew York: _bRoutledge, _c2014. |
||
300 |
_axiv, 220 pages ; _c24 cm. |
||
505 | _a1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion | ||
650 | 0 |
_aCall centers. _920466 |
|
650 | 0 |
_aCall centers _zCanada. _920467 |
|
650 | 0 |
_aCall centers _zIndia. _920468 |
|
650 | 0 |
_aTelecommunication _xEmployees _xLabor unions. _920469 |
|
650 | 0 |
_aTelecommunication _xEmployees _xLabor unions _zCanada. _920470 |
|
650 | 0 |
_aTelecommunication _xEmployees _xLabor unions _zIndia. _920471 |
|
650 | 7 |
_aSOCIAL SCIENCE / Sociology / General. _93842 |
|
650 | 7 |
_aBUSINESS & ECONOMICS / Outsourcing. _920472 |
|
650 | 7 |
_aBUSINESS & ECONOMICS / Labor. _920473 |
|
942 | _cWB16 | ||
999 |
_c1618 _d1618 |