000 01251cam a2200253 i 4500
020 _a9780415659130 (hardback)
040 _cCUS
082 0 0 _a381
_bAND/C
100 1 _aStevens, Andrew J. R.
_920465
245 1 0 _aCall centers and the global division of labor : a political economy of post-industrial employment and union organizing /
_cAndrew J.R. Stevens.
260 _aNew York:
_bRoutledge,
_c2014.
300 _axiv, 220 pages ;
_c24 cm.
505 _a1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion
650 0 _aCall centers.
_920466
650 0 _aCall centers
_zCanada.
_920467
650 0 _aCall centers
_zIndia.
_920468
650 0 _aTelecommunication
_xEmployees
_xLabor unions.
_920469
650 0 _aTelecommunication
_xEmployees
_xLabor unions
_zCanada.
_920470
650 0 _aTelecommunication
_xEmployees
_xLabor unions
_zIndia.
_920471
650 7 _aSOCIAL SCIENCE / Sociology / General.
_93842
650 7 _aBUSINESS & ECONOMICS / Outsourcing.
_920472
650 7 _aBUSINESS & ECONOMICS / Labor.
_920473
942 _cWB16
999 _c1618
_d1618