000 00607nam a2200133Ia 4500
999 _c159365
_d159365
020 _a9788178220253
040 _cCUS
082 _a152.47
_bEFR/W
100 _aEfron, Ronald T. Potter
245 0 _aWorking anger: preventing and resolving conflict on the job/
_c Ronald T. Potter Efron
260 _aDelhi :
_bNew Age Books,
_c2001.
300 _a176p. ;
_c23cm.
504 _a1 Three Goals: Prevent, Reduce, and Resolve 2 Preventing Useless Anger and Harmful Conflict 3 Anger and Conflict Reduction 4 Conflict Resolution 5 The Threat of Violence 6 Do You Have an Anger Problem? 7 Beyond Technique: A Journey of Head and Heart
650 _a Anger in the workplace.
650 _aConflict management.
942 _cWB16