000			00338nam a2200133Ia 4500
999			_c157970 _d157970
020			_a9781412942140
040			_cCUS
082			_a175 _bARN/
100			_aArnett, Ronald C
245		0	_aCommunication ethics literacy/ _cRonald C Arnett
260			_aLos angles: _bSage, _c2009.
300			_a273 p. _bPB
505			_aChapter 1: The Pragmatic Necessity of Communication Ethics ❖ Student Application: Contejiding Goods The Good Protection and Promotion of Goods: On Our Watch Communicative Absence Prom Unreflective Communication Ethics Practices to Literacy Multiplicity of Goods Historical Moment: Mapping Communication Ethics Postmodemity Postmodernity and Communication Ethics Postmodemity and the Rhetorical Turn Finding Common Centers in Postmodernity Learning ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 2: Defining Communication Ethics ❖ Student Application: Finding Narrative Ground Multiplicity of Communication Ethics History of Conimunication Ethics Defining Communication Ethics Across the Discipline Situating Our Definition of Communication Ethics Philosophy of Communication Applied Communication Narrative Rhetorical Functions of Narrative Competing Narratives ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 3: Approaches to Communication Ethics: The Pragmatic Good of Theory ❖ Student Application: Choice Making Democratic Communication Ethics Universal-Humanitarian Communication Ethics Codes, Procedures, and Standards in Communication Ethics Contextual Communication Ethics Narrative Communication Ethics Dialogic Communication Ethics The College Campus: Communication Ethics Perspectives ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 4: Communication Ethics: In the Eye(s) of the Theory of the Beholder ❖ Student Application: Common Sense and Contention Common Sense Common Sense: Losing the Common Common Sense as Communicative Practices A Patchwork Quilt of Common Sense Learning Theories In the Eye(s) of the Theory Theories as Public Memory Theory as Story-Laden Communication Ethics ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 5: Dialogic Ethics: Meeting Differing Grounds of the "Good" ❖ Student Application: Negotiating Difference Dialogue and Difference The Content of Dialogue Dialogic Theory Martin Buber Hans Gadamer Paulo Freire Hannah Arendt Dialogic Coordinates: Without Demand A Dialogic Learning Model of Communication Ethics ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 6: Public Discourse Ethics: Public and Private Accountability ❖ Student Application: What Is Public and Private Space? Public Discourse: The Public "Good" Public Decision Making: The Good of Public Accountability Eclipsing the Ethical: Undue Confidence and Unsubstantiated Opinion Differentiation of Public and Private Space An Invasion of Banality—Protecting Difference The Public as Sacred Space Protecting the Voices of the Unseen and the Unheard Reclaiming the Public Arena Pointing to a Dialogic Ethic in Public Discourse ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 7: Interpersonal Communication Ethics: The Relationship Matters ❖ Student Application: Relational Responsibility Interpersonal Communication Distance Interpersonal Responsibility wsa The Particular Matters Hesed and the Shadows of Demand The Limits of Interpersonal Skills Pointing to a Dialogic Ethic in Interpersonal Communication ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 8: Organizational Communication Ethics: Community of Memory and Dwelling ❖ Student Application: Finding a Divelling Place Organizational Communication Dwelling Place Organizations and Institutions Community of Memory Within Organizations Active Engagement—Organizational Participation Accountability—Organizational Evaluation and the Good Finding, Testing, and Protecting and Promoting the Good Pointing to a Dialogic Ethic in Organizational Communication ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 9: Intercultural Communication Ethics: Before the Conversation Begins ♦> Student Application: The Unfamiliar Intercultural Communication Culture A Shaping Guide Individualism Culture Shock Difference as Rhetorical Interruption The Local—Change and Resistance The Inarticulate Watching the Hands The Guest Pointing to a Dialogic Ethic in Intercultural Communication ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables 137 155 Chapter 10: Business and Professional Communication Ethics 173 ❖ Student Application: Finding Direction Business and Professional Communication The Dialectic of Direction and Change A Unity of Contraries Beyond Manners Public Accountability: Plant and Pivot Public Testing Temporal Direction Communicative Responsiveness Pointing to a Dialogic Ethic in Business and Professional Communication ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables hapter 11: Health Care Communication Ethics 191 ♦> Student Application: Responding to the Other Health Care Communication Health Responsiveness Care A Labor of Care From Technique to Tenacity Pointing to a Dialogic Ethic in Health Care Communication Ethics ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: J Les Miserables Chapter 12: Communication Ethics Literacy and Difference: Dialogic Learning 209 ;i ❖ Student Application: Understanding the Other ' Pragmatic , , Crisis Communication A Historical Moment of Contending Goods I In Need of Glasses ?: Communication Ethics and the Public Domain Communication Ethics Literacy The Pragmatics of Dialogic Ethics Chapter 10: Business and Professional Communication Ethics 173 ❖ Student Application: Finding Direction Business and Professional Conununication The Dialectic of Direction and Change A Unity of Contraries Beyond Manners Public Accountability: Plant and Pivot Public Testing Temporal Direction Communicative Responsiveness Pointing to a Dialogic Ethic in Business and Professional Communication ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 11: Health Care Communication Ethics 191 ❖ Student Application: Responding to the Other Health Care Communication Health Responsiveness Care A Labor of Care From Technique to Tenacity Pointing to a Dialogic Ethic in Health Care Communication Ethics ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserables Chapter 12: Communication Ethics Literacy and Difference: Dialogic Learning 209 ❖ Student Application: Understanding the Other Pragmatic Crisis Communication A Historical Moment of Contending Goods In Need of Glasses Communication Ethics and the Public Domain Communication Ethics Literacy The Pragmatics of Dialogic Ethics ❖ Communication Ethics: Reflection and Action ❖ Engaging Communication Ethics Through Literature: Les Miserahles Glossary 231 References 237 Index 251 About the Authors 273 Preface The ethical relation cannot be reduced either to an act of self-affirmation or to one of selflessness, but instead emerges in the presence of the other.... In the view of dialogic philosophy, communication avoids reducing recognition of the other to a kind of mimetic re-cognition of the other in which we view the other solely in terms of our own precognitions and thus assimilate them into what we already know (or think we know) about their point of view. Rather, communication is a process of opening to the other. (Lipari, 2004, pp. 130-131) It is impossible for one voice to ... approach a complete version of reality that is fully representative of all human and cultural activities. (Jackson, 2000, p. 49) Communication Ethics Literacy: Dialogue and Difference begins and ends with a consistent refrain—we live in a time of rival understand ings of the "good," an era defined by competing narrative and virtue structures. Perhaps our one communication ethics agreement is that contention is now normative; it is no longer a communicative surprise. The reality of difference as the defining characteristic of this historical moment makes the study of communication ethics necessary in order to live and work with others effectively. This work considers the study and practice of communication ethics a pragmatic necessity. Difference presupposes multiple views of the good, and communication ethics lit- aracy assumes the importance of understanding and learning from difference, from the Other. We use the term "Other" in a philosophical sense to refer to any human being embedded within a set of assump tions about right and wrong, good and bad, appropriate and inappro priate ways of engaging human life grounded within and definitive of what Alasdair Maclntyre (1998) refers to as a tradition with wliich we may come into contact. In this sense, the Other points to our general
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