000 00399nam a2200133Ia 4500
008 160830s9999||||xx |||||||||||||| ||und||
020 _a9780198068457
040 _cCUS
082 _a363.60954
_bCHA/P
245 0 _aPublic service delivery in india/
_bUnderstanding the reform process
_cChand, Vikram K.
260 _aNew Delhi:
_bOxford University Press,
_c2010.
300 _a386 p.
942 _cBook
999 _c155466
_d155466