HR refreshed -- Through the eyes of the beholder -- New meanings -- Evolving expectations -- The doing, feeling and thinking paradigm -- Bringing people on board -- Planning in uncertain times -- Remaining attractive -- Choosing right -- Managing people -- The spectrum of relationships -- Learning, the new way -- Beyond managing performance -- Money and beyond -- Managing the moments of truth -- Management and leadership development -- Aspirations and needs -- Channelising aspirations -- Institutionalizing the process -- Developing managers and leaders -- Making the organisation effective -- Leading change -- Designing organisations -- Contributing to leadership effectiveness -- Shaping the way organisations work -- Managing the relationship with employees -- Boundaries redefined -- What really matters -- Towards progressive employee relations -- The making of the quintessential people champion -- Advancing in HR -- The young HR professional's readiness to serve -- The CEO's schooling as a people champion -- Epilogue -- Authors' profiles.