Includes bibliographical references (p. 257-265) and index.

Introduction -- Action research: what it is and what it is not -- Why should you do action research? -- The main features of action research processes -- Working with others in organisational and institutional settings -- Influence and ethics -- Designing your project: action planning -- Designing your project: checklists for action -- Monitoring the action, looking for data, and documenting the processes involved -- Collecting and managing the data -- Analysing and interpreting the data and generating evidence -- Validation process: making claims to knowledge and validating them -- Legitimation processes: presenting reports and legitimating them -- Writing your report -- Disseminating your research and getting published.