Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.
Material type: TextPublication details: New York: Routledge, 2014Description: xiv, 220 pages ; 24 cmISBN: 9780415659130 (hardback)Subject(s): Call centers | Call centers -- Canada | Call centers -- India | Telecommunication -- Employees -- Labor unions | Telecommunication -- Employees -- Labor unions -- Canada | Telecommunication -- Employees -- Labor unions -- India | SOCIAL SCIENCE / Sociology / General | BUSINESS & ECONOMICS / Outsourcing | BUSINESS & ECONOMICS / LaborDDC classification: 381
Contents:
1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
General Books | Central Library, Sikkim University General Book Section | 381 AND/C (Browse shelf(Opens below)) | Available | P36364 |
Total holds: 0
1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion
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