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Maximizing electronic resources management in libraries : applying business process management / Lenore A. England, Stephen D. Miller.

By: England, Lenore A [author.]Contributor(s): Miller, Stephen D [author.]Material type: Text

TextSeries: Chandos information professional seriesCopyright date: �2016Description: 1 online resourceContent type: text Media type: computer Carrier type: online resourceISBN: 9781780634289; 1780634285Subject(s): Electronic information resources -- Management | Digital libraries -- ManagementAdditional physical formats: Print version:: Maximizing Electronic Resources Management in Libraries : Applying Business Process Management.DDC classification: 025.00285 LOC classification: ZA4080Online resources: ScienceDirect

Contents:

1. Introduction : business process management (BPM) and electronic resources management -- 2. Elements of ERM from a BPM point of view -- 3. Organization of ERM -- 4. The history and evolution of business process management -- 5. Application of BPM to ERM -- 6. Systems thinking, process mapping, and implications for ERM -- 7. Future development of ERM based on BPM principles -- 8. Conclusions for BPM applications to ERM.

Summary: This book examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. It offers librarians a skillset that will make them ready for a variety of library environments.

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Online resource; title from PDF title page (EBSCO, viewed December 3, 2015).

Includes bibliographical references and index.

This book examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. It offers librarians a skillset that will make them ready for a variety of library environments.

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