Sharma, Jagdish S. <br/><br/>
Reference services sources of information/ 
D.R. Grover and Jagdish S. Sharma 
 - New Delhi:  Ess Ess Publications,  2004. 
<br/><br/>1. Origin and Development of Reference Service<br/>2. Changing Concept of Reference Service<br/>3. Reference Service<br/>4. Initiation<br/>5. Ready Reference Service<br/>6. Long Range Reference Service<br/>7. Reference Service in Public Libraries<br/>8. Reference Service in Academic Libraries<br/>9. Reference Service in Special Libraries<br/>10. Organization of Reference Section<br/>11. Techniques and Methods of Answering Reference<br/>Questions<br/>12. Sources of Information<br/>13. Kinds of Reference Books and their Evaluation<br/>14. Dictionaries<br/>15. Encyclopaedia<br/>16. Year-Books, Almanacs and Directories<br/>17. Biographical Sources<br/>18. Geographical Sources<br/>19. Bibliographical Sources<br/>20. Indexing Services<br/>21. Abstracting Services<br/>22. Union Catalogues<br/>23. Source of Statistics<br/>24. Government Publications<br/>25. Computer-based Information Systems and Services<br/> 
<br/><br/><label>ISBN: </label>817000022X (hb) 
<br/><br/><label>Dewey Class. No.: </label>025.52  / SHA/R