TY - BOOK AU - Sandkuhl, Kurt AU - Stirna, Janis AU - Persson, Anne AU - Wibotzki, Matthias TI - Enterprise modeling: tackling business challenges with the 4EM method SN - 9783662437247 U1 - 658.4038011 PY - 2014/// CY - New York PB - Springer KW - Management information systems KW - Business--Data processing N1 - 1 Introduction 1.1 Goal of the Book: Practical Advice 1.2 Structure and Content 1.3 Reading Recommendations 2 Business Challenges: And How Enterprise Modeling Helps 2.1 Typical Business Challenges 2.1.1 Understanding Organizational Dependencies 2.1.2 Finding the Need for Change. 2.1.3 Improving Business Processes 2.1.4 Aligning Organizational Strategy and IT 2.1.5 Developing the IT Strategy 2.2 How Does EM Help? . 2.3 For Enterprise Modeling (4EM): An Example EM Method 3 Terms and Concepts in Enterprise Modeling 3.1 What Are Models and Why to Use Them? 3.1.1 Model 3.1.2 Modeling. 3.1.3 Modeling Language. 3.2 What Is a Method? 3.3 What Is Enterprise Modeling? . 3.3.1 Definitions of the Term "Enterprise Modeling" 3.3.2 Enterprise Model Representations . 3.3.3 Components of Enterprise Models. 3.3.4 Enterprise Modeling Method. 4 Elicitation Approaches in Enterprise Modeling. 4.1 Overview of Elicitation Approaches 4.2 Preparing for Elicitation Activities . 4.3 Selected Elicitation Approaches in More Detail 4.3.1 Interviews. 4.3.2 Observations „ 4.3.3 Document Analysis 4.3.4 Self-Recording. 4.3.5 The Participatory Modeling Workshop 5 Enterprise Modeling Tools 5.1 Basic Tools, 5.1.1 Simple Tools and The "Plastic Wall" 5.1.2 Using a Beamer to Support the Modeling Session. 5.2 IT Tools 5.2.1 Simple Drawing Tools 5.2.2 Advanced Tools. 5.3 Selecting Tools. 5.3.1 Phase 1: Assess the Organization . 5.3.2 Phase 2: Choose EM Tool Acquisition Strategy 5.3.3 Phase 3: Follow the Chosen EM Tool Acquisition Strategy. 6 E-Commerce Case Study 6.1 Primary Business Processes . . 6.2 Supporting Business Processes 7 Overview of the 4EM Method 7.1 Basic Components of 4EM 7.2 Views and Sub-Models 7.3 Application Areas and Results 7.4 Effects of the Participatory Approach 7.5 Origin of 4EM 8 Sub-models of 4EM . 8.1 Goals Model. , 8.1.1 Components of the Goals Model 8.1.2 Notation 8.1.3 Example Goals Model 8.1.4 Developing and Refining the Goals Model 8.2 Business Rules Model 8.2.1 Components of the Business Rules Model 8.2.2 Notation, 8.2.3 Example Business Rules Model 8.2.4 Introducing More Formality in the Business Rules Model , 8.2.5 Developing and Refining the Business Rules Model 8.3 Concepts Model 8.3.1 Components of Concepts Model 8.3.2 Notation 8.3.3 Example of a Concepts Model. 8.3.4 Developing and Refining the Concepts Model 8.4 Business Process Model 8.4.1 Components of the Business Process Model. . 8.4.2 Notation 8.4.3 Process Decomposition 8.4.4 Example of Business Process Model 8.4.5 Developing and Refining the Business Process Model 8.5 Actors and Resources Modeling 8.5.1 Components of Actors and Resources Model 8.5.2 Notation. 8.5.3 Example of the Actors and Resources Model 8.5.4 Developing and Refining the Actors and Resources Model. 8.6 Technical Components and Requirements Modeling 8.6.1 Component of the Technical Components and Requirements Model 8.6.2 Notation 8.6.3 Example of Technical Components and Requirements Model. 8.6.4 Developing and Refining the Technical Components and Requirements Model. 8.7 Relationships Between the 4EM Sub-models 8.8 Auxiliary Modeling Components Project Organization and Roles. 9.1 Overview of Project Phases 9.2 Define Scope and Objectives of the EM Project 9.2.1 Establishing the Project in the Enterprise 9.2.2 Project Goal 9.3 Plan for Project Activities and Resources.. 9.3.1 Project Activities , 9.3.2 Project Organization. 9.4 Plan for Modeling Session 9.4.1 Setting the Goals for the Session 9.4.2 Selecting the Right Domain Experts to Participate in the Seminar. 9.4.3 Composing the Modeling Group 9.4.4 Interviewing Domain Experts. 9.5 Prepare Modeling Session. 9.5.1 Setting up the Room for Modeling 9.5.2 Equipment 9.6 Conduct Modeling Session 9.6.1 Introducing the Session to the Participants 9.6.2 Stimulating and Structuring the Modeling Activity 9.6.3 What to Avoid 9.7 Analyze and Refine Models 9.8 Present the Results to Stakeholders 9.9 Change Management in Enterprise Modeling Projects 9.9.1 Modeling and Analyzing the Current Situation. 9.9.2 Setting Out Change Requirements 9.9.3 Creating Future State Models 10 Supplying the Modeling Project with Competent Modeling Experts. 10.1 Core Competences in Relation to EM Project Activities 10.2 Competences Related to Modeling 10.3 Competences Related to Managing EM Projects 10.4 Different Purposes of EM Require Different Competencies. 10.4.1 Develop Visions and Strategy 10.4.2 DesignMedesign the Business 10.4.3 Develop Information Systems 10.4.4 Ensure Acceptance of Business Decisions 10.4.5 Maintain and Share Knowledge About the Business 10.4.6 Use EM to Analyze and Solve a Specific Business Problem 11 Adoption of Enterprise Modeling 11.1 Supporting Continuous Organizational Improvement with EM 11.1.1 Managing Triggers: Acting on Symptoms or the Real Root Cause 11.1.2 Establishing Mechanisms for Continuous Organizational Improvement Using EM 11.2 Overview of the Adoption Process 11.2.1 Deciding that an EM Method Should be Acquired and Adopted 11.2.2 Selecting a Suitable Method 11.2.3 Implementing the Method 11.3 A Short Note on Training of Modeling Experts 11.4 Organizational Structure Supporting EM: The Modeling Department 12 Quality of Enterprise Models. 12.1 Fitness for Purpose: A Basic Quality Criterion 12.2 Basic Principles of Modeling 12.3 Improving Enterprise Model Quality 12.3.1 Unambiguity 12.3.2 Model Flexibility and Stability 12.3.3 Homogeneity 12.3.4 Completeness and Scope 12.3.5 Integration 12.3.6 Simplicity and Complexity 13 Reuse of Enterprise Models 13.1 The Pallern Concept The Pattern Template. 13.2 13.3 13.4 13.5 13.6 The Structure of Patterns and the Concept of Pattern Language. Knowledge Reuse with Patterns 13.4.1 The Pattern Creation Process. 13.4.2 Use of Patterns in EM Examples of Pattern Use Advanced Case of Pattern Application at Kongsberg Automotive 14 Selected Enterprise Modeling Approaches. . 14.1 Active Knowledge Modeling and C3S3P 14.1.1 Origin/History 14.1.2 Purpose 14.1.3 Elements of the Approach 14.1.4 Model Example 14.1.5 Perspectives 14.1.6 Further Readings 14.2 ArchiMate. 14.2.1 Origin/History, 14.2.2 Purpose. 14.2.3 Elements of the Approach 14.2.4 Business Layer 14.2.5 Application Layer 14.2.6 Technology Layer 14.2.7 Relationships 14.2.8 Motivation Extension 14.2.9 implementation and Migration Extension 14.2.10 Conclusion. 14.2.11 Further Readings. 14.3 ARIS. 14.3.1 Origin/History. 14.3.2 Purpose. 14.3.3 Elements of the Approach 14.3.4 Examples. 14.3.5 Control (Process) View . . 14.3.6 Perspectives 14.3.7 Further Readings 14.4 DEMO. 14.4.1 History. 14.4.2 Purpose. 14.4.3 Elements of the Approach 14.4.4 Model Example. 14.4.5 Perspectives. 14.4.6 Further Reading. 14.5 Multi-perspective Enterprise Modeling 14.5.1 Origin/History 14.5.2 Purpose 14.5.3 Elements of the Approach 14.5.4 Model Example 14.5.5 Perspectives 14.5.6 Further Readings 14.6 Open Model Initiative 14.6.1 Origin/History 14.6.2 Purpose 14.6.3 Elements of the Approach 14.6.4 Model Example 14.6.5 Perspectives 14.6.6 Further Readings 15 Frameworks and Reference Architectures 15.1 The Zachman Framework 15.2 GERAM, 15.3 TOGAF. 15.3.1 Enterprise Modeling and TOGAF 15.3.2 Enterprise Architecture Management in TOGAF 15.3.3 Components of TOGAF 9.1 15.4 Summary 16 Outlook 16.1 Further Technical Aspects 16.2 Use of Models 16.3 Areas of Application 16.4 The Art of Facilitation 16.4.1 Listening Skills. 16.4.2 Group Management and Pedagogical Skills 16.4.3 Act as an Authority 16.4.4 Courage and Ability to Improvise ER -