TY - BOOK AU - Mukherjee,Arpita TI - Facilitating trade and global competitiveness: express delivery services in India SN - 0198076398 U1 - 382.7 PY - 2012/// CY - New Delhi : PB - Oxford University Press, KW - Express service KW - India N1 - Une partie des textes de ce volume ont été présentés au séminaire "Facilitating trade and global competitiveness : express delivery sector in India", qui s'est tenu le 26 août 2009; ACKNOWLEDGMENTS ; 1. Introduction ; 2. Express Delivery Industry in the Global Context ; 3. Express Delivery Services in India: An Overview ; 4. A Survey of Service Providers in India ; 5. Survey of Clients ; 6. Employee Survey and Synthesis of the Primary Survey ; 7. Liberalizing Express Delivery Services in WTO/FTAs: Negotiating Strategies and Options for India ; 8. Barriers, Reforms, and Way Forward ; BIBLIOGRAPHY ; INDEX ER -