TY - BOOK AU - P�erez Pulido,Margarita TI - Ethics management in libraries and other information services T2 - Chandos information professional series SN - 0081018959 AV - Z678 U1 - 025.1 23 PY - 2018///] CY - Cambridge, MA PB - Chandos Publishing KW - Library administration KW - Moral and ethical aspects N1 - Includes bibliographical references and index; Machine generated contents note; 1; Why Implement Organisational Ethics? --; Context of Sustainability --; Social Responsibility in Organisations --; Ethical Management Model in Organisations --; Case Study --; References --; 2; Individual, Professional and Organisational Ethics --; Public Sector Ethics --; Values --; Ethical Conflicts Resolution and Decisions Making --; Case Study --; References --; 3; Ethical Dimension in Libraries and Other Organisational Information Services --; Deontological Codes of the Profession --; Deontological Code of the Organisation --; Stakeholders Theory --; Elaboration of a Code of Ethics for the Organisation --; Case Study --; References --; 4; Quality Management Contribution to the Ethical Behaviour of the Organisation --; Basic Principles of the Quality Management --; Ethical Implications in the ISO Standards 9001:2008 and 9001:2015 --; Context of the Organisation --; Stakeholders --; Processes --; Leadership --; Planning --; Support --; Operation --; Performance Evaluation --; Improvement --; Ethical Implications of the EFQM Model --; Leadership --; Strategy --; People --; Partnerships and Resources --; Processes, Products and Services --; Customer Results --; People Results --; Society Results --; Key Results --; Case Study --; References --; 5; ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical Application --; Principles of the Social Responsibility --; Principle 1; Accountability --; Principle 2; Transparency --; Principle 3; Ethical Behaviour --; Principle 4; Respect for Stakeholder Interests --; Principle 5; Respect for the Rule of Law --; Principle 6; Respect for International Norms of Behaviour --; Principle 7; Respect for Human Rights --; Social Responsibility Core Subjects --; Subject 1; Organisational Governance --; Subject 2; Human Rights --; Subject 3; Labour Practices --; Subject 4; Environment --; Subject 5; Fair Operating Practices --; Subject 6; Consumer Issues --; Subject 7; Community Involvement and Development --; How to Implement Social Responsibility in an Organisation --; Towards a Social Responsibility Certification --; Case Study --; References UR - https://www.sciencedirect.com/science/book/9780081018941 ER -