TY - BOOK AU - England,Lenore A. AU - Miller,Stephen D. TI - Maximizing electronic resources management in libraries: applying business process management T2 - Chandos information professional series SN - 9781780634289 AV - ZA4080 U1 - 025.00285 23 PY - 2016/// KW - Electronic information resources KW - Management KW - Digital libraries N1 - Includes bibliographical references and index; 1. Introduction : business process management (BPM) and electronic resources management -- 2. Elements of ERM from a BPM point of view -- 3. Organization of ERM -- 4. The history and evolution of business process management -- 5. Application of BPM to ERM -- 6. Systems thinking, process mapping, and implications for ERM -- 7. Future development of ERM based on BPM principles -- 8. Conclusions for BPM applications to ERM N2 - This book examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. It offers librarians a skillset that will make them ready for a variety of library environments UR - https://www.sciencedirect.com/science/book/9781843347477 ER -