England, Lenore A.,

Maximizing electronic resources management in libraries : applying business process management / Lenore A. England, Stephen D. Miller. - Waltham, MA : Chandos Publishing, �2016. - 1 online resource - Chandos information professional series . - Chandos information professional series. .

Includes bibliographical references and index.

1. Introduction : business process management (BPM) and electronic resources management -- 2. Elements of ERM from a BPM point of view -- 3. Organization of ERM -- 4. The history and evolution of business process management -- 5. Application of BPM to ERM -- 6. Systems thinking, process mapping, and implications for ERM -- 7. Future development of ERM based on BPM principles -- 8. Conclusions for BPM applications to ERM.

This book examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. It offers librarians a skillset that will make them ready for a variety of library environments.

9781780634289 1780634285


Electronic information resources--Management.
Digital libraries--Management.

ZA4080

025.00285