TY  - BOOK
AU  - Liu,Jia
TI  - The evaluation of worldwide digital reference services in libraries
T2  - Chandos information professional series
SN  - 9781780631127
AV  - Z711.45 
U1  - 025.52 23
PY  - 2007///
CY  - Oxford (England)
PB  - Chandos Publishing
KW  - Electronic reference services (Libraries)
KW  - Evaluation
N1  - Includes bibliographical references and index; Introduction -- Basics about digital reference services -- Evaluating digital reference services -- Views from the Western world: evaluation by the German team -- Views from the Eastern world: evaluation by the Chinese team -- Comparisons and conclusions; Electronic reproduction; [Place of publication not identified]; HathiTrust Digital Library; 2010
N2  - This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated
UR  - https://www.sciencedirect.com/science/book/9781843343097
ER  -