TY  - GEN
AU  - Wong,Melissa A
AU  - Saunders, Laura
TI  - Reference and Information Services: An Introduction
SN  - 9781440875045
U1  - 025.52 
PY  - 2020///
CY  - United States of America
PB  - Libraries Unlimited
KW  - Information Services
KW  - Textbooks
KW  - Services de documentation
KW  - Reference services Libraries
N1  - History and functions of reference services
Ethics
The reference interview
Instructional strategies for the reference interview
Consortia and cooperation
Models of reference services
Management of reference services
Evaluation and assessment of reference services
Training and professional development
Marketing and promotion of reference services
Reference services for children and young adults
Reference services for diverse populations
Introduction to information creation and dissemination
Selection and evaluation of reference sources
Licensing and managing electronic resources
Search strategies for online sources
Ready-reference sources
ER  -