TY - BOOK AU - Chorianopoulos,Antonios TI - Effective CRM using predictive analytics SN - 9781119011569 (Adobe PDF) PY - 2015/// CY - Chichester, West Sussex, UK PB - John Wiley & Sons Inc. KW - Customer relations KW - Management KW - Data processing KW - Data mining KW - fast KW - BUSINESS & ECONOMICS / Industrial Management KW - bisacsh KW - BUSINESS & ECONOMICS / Management KW - BUSINESS & ECONOMICS / Management Science KW - BUSINESS & ECONOMICS / Organizational Behavior UR - https://doi.org/10.1002/9781119011583 ER -