TY  - BOOK
AU  - Anandkumar, V 
AU  - Biswas, Subhasish 
TI  - Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony
SN  - 9789352800940
PY  - 2008///
PB  - SAGE
KW  - Business and Management
N1  - Cover; Contents; Foreword; Preface; Acknowledgements; The Bpo Industry; Changing Dynamics of the Indian Bpo Industry; Managing a Bpo; Working in a Bpo; The Future of Bpos; Points to Ponder; Glossary of Industry Terms; About the Authors
UR  - https://evidya.sagepub.in/library/business-process-outsourcing?bookId=3083&siteName=evidya
ER  -