Social media for government: theory and practice/ edited by Staci M. Zavattaro and Thomas A. Bryer - New York: Routledge, 2016. - vii, 229 p. ; 24 cm.

Part 1. Social Media in Government : An Introduction Introduction and Overview Staci M. Zavattaro --
Part 2. Social Media: Internal Management and Issues. The Impact of the Public Commons on Public Sector Organizations / Martinella M. Dryburgh and Karabi C. Bezboruah ; Disclosure in Online Promotions : The Effect of FTC Guidelines on Digital Public Relations and Advertising / Cayce Myers ; Applying Records Management Principles to Managing Public Government Social Media Records / Patricia C. Franks ; Some Ideas for Branding via Social Media / Staci M. Zavattaro ; Social City Hall / Warren Kagarise ; Telling the Story of Boston through Social Media / Lindsay Crudele ; Digital Dashboards as Social Media : Using Data to Increase Transparency and Accountability / Nicole M. Rishel Elias and Peter S. Federman ; Dashboards as Social Media Tools : Practitioner Perspectives / Ray Parr --
Part 3. Social Media : External Relations. Fostering Engagement Through Social Media?: The Case of the Washington, DC, Metropolitan Police Department / Lori A. Brainard ; Social Media and the Boynton Beach, Florida Police Department / Stephanie H. Slater ; Social Media for Emergency Management / Clayton Wukich and Alan Steinberg ; Social Media in Emergency Management : Examples from the Field / Suzanne L. Frew and Alisha Griswold ; Hashtag Activism at its Best? : A Comparative Analysis of Nonprofit Social Media Use for Mobilizing Online Action / Rowena L. Briones, Melissa Janoske, and Stephanie Madden ; Social Media at a Regional Food Bank : The Case of Second Harvest / Greg Higgerson, Melissa Kear, Maria Shanley, and Dave Krepcho ; Branded 'Man' --
Myth of 'free' services, and the Captured Individual / Arthur J. Sementelli ; The Risks of Social Media : Full Transparency, Partial Transparency, and Empowering Transparency / Thomas A. Bryer --
Part 4. Social Media in Government : Future Directions. Conclusion and Next Steps for Research and Practice / Thomas A. Bryer.

9781498704564


Public administration--Technological innovations
Social media--Political aspects

352.3802854678 / ZAV/S