Cases in operations management
Robert Johnston
- 2nd ed
- New Delhi: Prentice Hall India, 1997.
- 534 p. PB
PART 1: OPERATIONS MANAGEMENT Birmingham International Airport Wace Burgess The Glastonbury Festival Plastics plc Lunn Poly Travel PART 2: Design Cadbury World (A) Cadbury World (B), A J McKenzie Ltd Aylesbury Pressings Warwick Castle Brechten Algraphy Beaver Engineering Royal Automobile Club Casgo Centraal National Westminster Bank, St James's Square Branch PART 3: PLANNING AND CONTROL Holly Farm Crocodile Ice House Hillingdon Hospital Murray Rock Drilling Ltd Cadbury Ltd Vixen Instruments: the 'Scantel' project Blood Supply and the National Blood Transfusion Service Vector Valves Ltd Peas Sheepbreeder Massey Ferguson JIT Purchasing & Supply Farnray Tools Tesco Composites Valley District Council Cleansing Services Sun Products Company PART 4: IMPROVEMENT British Airways Cargo - Import Operations/ London Zoo Bristol & West Building Society Talleres Auto Harland Executive Holloware Kevan Scholes Courage Ltd EuroCab SA Problems in total quality implementation at Company A Eurocamp Travel, PART 5: THE OPERATIONS CHALLENGE Jeyes Wipes Indian Metals Corporation Singapore Airlines Rover, Sara Mountney