TY - BOOK AU - Hartley,Peter TI - Interpersonal communication SN - 9780415207935 U1 - 153.6 PY - 1999/// CY - London, New York PB - Routledge KW - Interpersonal communication N1 - Includes bibliographical references (p. [230]-246) and index; Section A--Understanding interpersonal communication Section B -- The components of interpersonal communication Section C--ISSUES AND CONTROVERSIES IN INTERPERSONAL COMMUNICATION Section D--going beyond interpersonal communication ER -