TY  - GEN
AU  - Devendra, Amitabh
TI  - Soft skills for hospitality
SN  - 9780199458844
U1  - 647.94068 
PY  - 2015///
CY  - New Delhi
PB  - OUP
N1  - 1. Overview of soft skills for hospitality
2. Self-management skills
3.Communication skills
4. Problem-solving and critical thinking
5. Negotiating skills and conflict resolution
6.Leadership Skills
ER  -