Devendra, Amitabh
Soft skills for hospitality/
Amitabh Devendra
- New Delhi: OUP, 2015.
- xviii, 340 p. paperback
1. Overview of soft skills for hospitality
2. Self-management skills
3.Communication skills
4. Problem-solving and critical thinking
5. Negotiating skills and conflict resolution
6.Leadership Skills
9780199458844
647.94068 / DEV/S