TY - BOOK AU - Wilson TI - Marketing Research + CD SN - 9781405898881 PB - Pearson N1 - The role of marketing research and customer information in decision making The marketing research process Secondary data and customer databases Collecting observation data and monitoring online user-generated content Collecting and analysing qualitative data Collecting quantitative data Designing questionnaires Sampling methods Analysing quantitative data Presenting the research results Marketing research in action: case histories Current issues in marketing research Appendix 1 Statistical tables Appendix 2 Snap Getting Started Guide UR - http://lib.myilibrary.com?id=462970 ER -