Managing conflict through communication/ 
Cahn,Dudley D, 
 - 5 th ed. 
 - New Jersey:  Routledge,  2014. 
 - 324 p 
<br/><br/><label>ISBN: </label>9780205862139 
<br/><br/><label>Dewey Class. No.: </label>303.6  / CAH/M