TY  - BOOK
AU  - Lona,Luis Rocha
AU  - Lona,Luis Rocha
AU  - Reyes,Jose Arturo Garza
AU  - Kumar,Vikas 
TI  - Building quality management systems: selecting the right methods and tools
SN  - 9781466564992
U1  - 658.4013 
PY  - 2013///
CY  - New York
PB  - CRC Press
KW  - Strategic planning	
KW  - Total quality management	
KW  - Industrial management	
ER  -