TY - BOOK AU - Kotler, Philip. AU - Lee, Nancy R. TI - Social marketing: influencing behaviors for good SN - 1412956471 U1 - 658.8 PY - 2008/// CY - Los Angeles PB - Sage Publications, KW - Social marketing KW - Behavior modification N1 - 1 Understanding social marketing:Defining social marketing; Steps in the strategic marketing planning process; Discovering keys to success 2 Analyzing the social marketing environment: Determining research needs and options; Mapping the internal and external environments 3 Establishing target audiences, objectives, and goals: Selecting target markets; Setting objectives and goals; Deepening your understanding of the target market and the competition 4 Developing social marketing strategies: Crafting a desired positioning; Product, creating a product platform; Price, determining monetary and nonmonetary incentives and disincentives; Place, making access convenient and pleasant; Promotion, deciding on messages, messengers, and creative strategies; Promotion, selecting communication channels 5 Managing social marketing programs: Developing a plan for monitoring and evaluation; Establishing budgets and finding funding; Creating an implementation plan and sustaining behavior 6 Appendixes: Social marketing planning worksheets; Social marketing resources ER -