The Reinventing government facilitator's guide: introducing frontline employees to reinvention/
David Osborne, Victor Colón Rivera
- San Francisco : Jossey-Bass, 1998.
- 423,109p. : ill. ; 25cm.
[Reinventing government facilitator's guide text] -- Reinventing government workbook.
078794100X 9780787941017
Civil service -- Labor productivity -- United States -- Programmed instruction. Government productivity -- United States -- Handbooks, manuals, etc. Administrative agencies -- United States -- Reorganization.